Payment Method
Payment Method
At artemo.online we offer various payment options:
PayPal
Bank Cards

Cards
We accept the following cards:
Visa
MasterCard
American Express
Discover
Diners Club
JCB Card

Credit or debit card options will be available when checking out. We secure your card with the highest security and work with your bank card-issuer while we process your order.
Verified by Visa & MasterCard SecureCode
ARTEMO provides secure online payment methods. That’s why we've added an extra level of security for Visa and MasterCard payments, which protects you from the unauthorized use of your credit card.
When you choose credit card during checkout, a new window will appear, requesting your personal security code. Your financial institution will authenticate the transaction within seconds, as well as confirm that you are the individual making the purchase.
PayPal
When you choose PayPal during checkout, you will be redirected to their website where you can log in and finalize the payment. For more information, please visit the PayPal website. PayPal website.
Why has my payment been declined?
If you're having trouble paying with a credit or debit card, declined payments can be caused by one or more of the following:
Credit Card:
- The name and address of the card holder do not match the billing details. Make sure that all details, such as the card number, expiration date, and CVV code, are entered correctly, and check that the name and billing addresses are exactly as they appear on your card statement.- We require a credit or debit card issued by a U.S. based bank or financial institution or your card is not authorized for international payments (ARTEMO and all transactions are carried out in the USA).
- Your card has reached the limit for internet transactions.
- The transaction page has timed-out.
- Leaving the page before finishing the check-out procedure.
PayPal:
- The transaction page has timed-out.
- Leaving the page before finishing the check-out procedure.
- Your PayPal account has insufficient funds or is not linked to any secondary option like a bank account or a credit card.
Please contact PayPal for detailed questions concerning your PayPal account.
Owner Burhan Asan with Managing Director Rüdiger Grommes
From a German Family, for Global Living
"My father and I created Artemo because we believed that people deserved more than just a product — they deserved a promise. A promise that the kitchen appliances in their homes would be crafted with care, built to last, and designed to make everyday life a little more beautiful."
— Burhan Asan, Founder & Owner, HATEX Group
Our Journey: Heritage, Craft & Innovation
The story of Artemo cannot be separated from the glorious development of the HATEX Group, a time-honored family enterprise rooted in Krefeld, Germany — a city famous for silk craftsmanship and industrial manufacturing since the 18th century.
In 1977, Hasan Asan founded Hasan Textil in Krefeld, officially kicking off the family’s business journey. Starting from textile import and export, the company gradually accumulated rich experience in global trade, supply chain management and quality control, and laid a solid foundation for the later expansion into home and kitchen products.
In 1997, Burhan Asan, the second generation of the family, joined the enterprise. With forward-looking strategic vision, he decided to expand the business boundary from the textile industry to the household goods sector, focusing on kitchen utensils and daily home products. Under his promotion, the family stepped into a new stage of diversified development.
Two years later, in 1999, the family launched SCHÄFER, the first kitchenware brand of the group, marking the formal layout of HATEX in the global kitchen market. Relying on mature supply chains and German quality standards, SCHÄFER quickly won recognition in Europe, which also paved the way for the birth of a high-end kitchen appliance brand.
In 2001, based on years of market research and technical accumulation, Burhan Asan officially created Artemoin Krefeld. Positioned as the group’s top-tier premium brand, Artemo takes European minimalism as its design core and original functional R&D as its competitiveness. It abandons impetuous trend chasing and focuses on creating durable, elegant and user-friendly kitchen appliances. This is the original intention of Artemo’s birth: to integrate art into daily cooking and let high-quality craftsmanship accompany every ordinary day.
In 2002, to adapt to the scale of diversified brands, Hasan Textil was officially renamed HATEX AS GmbH & Co. KG, completing the group’s institutional upgrading. Since then, the group has entered a period of rapid brand expansion.
In 2013, HATEX acquired the well-known home brand MICHELINO, further enriching the product line of home furnishings and tableware. In 2014, the group took over Lentz, a professional household appliance brand, and established Flora to expand the B2B supply chain business. In 2016, Hoffmann’s Home was launched to cover bathroom and storage products. The continuous expansion of the brand matrix has continuously strengthened HATEX’s comprehensive strength, and also provided Artemo with more sufficient technical support, raw material resources and global sales channels.
After more than two decades of development, Artemo has always adhered to its original positioning. Rooted in the HATEX family’s long-term philosophy of integrity and preciseness, it insists on independent R&D and strict quality inspection. At present, Artemo has officially stepped into the global market. It brings authentic European design and German craftsmanship to families across the United States, Europe and more regions.
From Hasan Asan’s initial entrepreneurship to Burhan Asan’s inheritance and innovation; from a single textile company to a comprehensive group with multiple brands; from regional sales to global layout — every step of growth witnesses the persistence of a German family enterprise. For Artemo, the future will still be based on heritage, driven by innovation, and continue to interpret the perfect combination of art, design and craftsmanship.